CHILDRENS OCCASION WEAR FREQUENTLY ASKED QUESTIONS
Our children's occasionwear is made out of fine fabrics, including silk, silk mixes, luxury man-made fibres and cotton poplins. Laces are made up of various fibres. Linings and interlinings are silk, cotton or other man-made fibres. Veils are made out of synthetic or silk tulle
Pageboy outfits have a silk, silk mix or man-made fibre or cotton poplin main fabric with silk, cotton or man-made fibre linings and interlinings. Please refer to the product description for the constituents of accessories, tights and Rainbow Club shoes
Do you comply with British Standards?
Yes. Quality craftsmanship and compliance with standards are key values at Lychgate. This applies to our vintage style cotton outfits, designer flowergirl dresses, communion dresses, boleros and pageboy outfits as well as veils and accessories
Other select products we supply as accessories come from high quality manufacturers we are proud to be associated with
We are proud to be a British design brand. Our cotton poplin outfits, flower girl dresses, communion dresses, boleros, veils and pageboy outfits are handmade to order in Suffolk, England
MADE IN THE UK AND PROUD OF IT
Do all your childrens clothes have covered buttons?
Only clothes for children age 6 and above have covered buttons. For health and safety reasons we use uncovered buttons for children age 0 - 5 years. We recommend that you do not buy garments for ages 6 and above for children younger than age 6
Can I have a bespoke girls party dress, flower girl dress, communion dress, veil or pageboy outfit?
Yes. Bespoke luxury flower girl dresses and veils, and pageboy waistcoats, shirts and shorts can be supplied. A design consultation and at least two fittings will be required for specially designed outfits. Children must wear a minimum of vest and knickers for those fittings. Tight fitting leggings and tights are acceptable in addition. Bespoke garments must be paid for in full on order and no refund will given if the order is cancelled. Bespoke garments cannot be returned
We will agree a date for completion of bespoke orders. Twelve weeks is usually required for custom made children's occasion wear but urgent orders may be possible for a surcharge
I'm excited! How long will my order from your Collection Range take to be made and sent?
Children’s occasionwear and all other accessories from our Chrysalis Collection will be made within 28 days of the date you place your order. Full payment is required on order. No refund will be given if the order is cancelled. We will confirm despatch by email. Our products are delivered by Royal Mail or courier as appropriate and must be signed for. Garments from our Chrysalis Collection can only be returned if defective and returns costs are the customer's responsibility in the first instance. Lychgate's decision on whether or not a garment is defective is final. If a garment is deemed defective a refund of the order price will be given
Our Chrysalis Collection garments fit most children age 3-11 and measurements charts are on our website. Our garments do not contain shaping for developing figures. Chrysalis Collection garments can be made to specific measurements subject to a surcharge
How can I be sure what colour I am ordering?
Lychgate will send up to two fabric swatches on request and no charge is made for this service. Once an order has been placed in a particular colour Lychgate cannot provide a refund for any disappointment with the colour so we urge customers to order a swatch for certainty
Can I bring friends and family to a bespoke children's fitting?
Bespoke fittings take place in your home for your convenience. Travel within a 20 mile radius is free of charge. Travel outside a 20 mile radius will be charged at £0.45 per mile. A parent must attend children's bespoke fittings and must remain in the same room as their child at all times. We cannot do children's fittings without a parent present. Parents are responsible for their child at all times
Design consultations and fittings usually last between 45 and 90 minutes. We know that children get bored so we try to work as quickly as possible. However, as we use fine fabrics we ask that there is no food, drink or sweets in the fitting room